We realise that buying a perfume online inevitably raises the question "how do I know that I will like it?" But we are so certain that you will love what we send you that we offer you an iron clad, No Questions Asked Money Back Guarantee. If for any reason you are not satisfied, just let us know and return your order within one week of delivery to receive a full refund.
Please note the following restrictions:
- Returns will not be allowed for sample orders and the full sized automated reorder after the ten days of receiving your samples.
- We will pay return shipping costs and refund original shipping costs only when the item is defective or it was damaged in shipping.
- If you gave Waft experience as a gift, and your gift recipient has not taken action to complete the Waft process within two months, we will let you know and you can either (a) gift the Waft gift to someone else, (b) give the Waft experience to yourself, or (c) request a full refund.
In order to process your return, please contact our customer support.